The Tools the HR Executive Needs to Build an Internal Complaint System that Gets Results!

Instructor: Douglas Pilarski
Product ID: 703746
  • Duration: 60 Min
This webinar will help HR executives design, establish, and maintain an effective system for handling employee complaints in the workplace based on proven best practices that gets results.

recorded version

$149.00 (83%)
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Recorded Link and Ref. material will be available in My CO Section
Last Recorded Date: Feb-2015

Training CD / USB Drive

$299.00 (50%)
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One CD/USB is for usage in one location only.
(For multiple locations contact Customer Care)
CD/USB and Ref. material will be shipped within 15 business days

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Course "The Tools the HR Executive Needs to Build an Internal Complaint System that Gets Results!" has been pre-approved by HRCI as eligible for 1 credits towards a participant's recertification upon full completion.
“The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program”.

Why Should You Attend:

This webinar will help you create strategies for derailing those continuous complainers and associates who cannot follow organization policies and procedures that cost managers precious management time paying attention to the small percentage high maintenance workers every group has. The course instructor will provide attendees with tools and best practices every HR executive needs in order to learn how to develop a clear and simple program that your employees can use when they need to communicate with management about their workplace.

Designing and establishing a complaint handling framework is one of pillars of a solid HR management strategy and can help strengthen the relationship between managers and associates. This webinar also includes an example of an internal complaint policy that you can customize and use right away in your work environment. The best practices presented in this webinar can bring you a step closer to resolving your workplace issues proactively and in house.

Areas Covered in the Webinar:

  • How to establish, implement and maintain an internal system for the effective handling of employee complaints
  • Best practices for HR executives to successfully write and implement internal complaint guidelines and policies
  • How to write a complaint policy your associates will understand and follow
  • How to apply a complaint policy consistently among employees
  • How guidelines provide a clear and simple process for the effective handling of complaints
  • Case studies of HR executives that have had success devising and implementing internal complaint policies and guidelines
  • Examples of what is included in their policies, what works best, and important lessons learned
  • A sample, ‘battle tested’ internal complaint policy ready for you to quickly customize and use at your company

Who Will Benefit:

  • Human Resource Professionals
  • Operations Managers
  • Department Leads/Supervisors/Managers
  • Store Directors
  • Personnel Schedulers
  • Staffing Associates
  • HR Executive Assistants
  • HR Professionals Preparing for Certification
  • Newly Promoted Managers
  • High Potential Managers and Professionals

Instructor Profile:

The webinar is led by HR strategy consultant Douglas L. Pilarski, president of Sawyer TMS. Mr. Pilarski has a proven track record of helping his clients drive results and enhance business effectiveness. He provides expertise and leadership in support of their quest to attract, motivate, and retain, a high performing, and diverse workforce. His talent and leadership advisory consulting expertise lies in employment trends, barriers to employment for the disabled workforce, diversity, talent management, project management, organizational development, leading change, HR process re-engineering, leadership development, training, strategy, and retained executive search.

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Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

If you have any concern about the content of the webinar and not satisfied please contact us at below email or by call mentioning your feedback for resolution of the matter.

We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email call +1-888-717-2436 (Toll Free).

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