Course Description:

This presentation will identify best practices, compliance obligations and tips to help you be a more effective leader, even if you aren't in HR. If you happen to be in HR or have the responsibility for HR as one of your many roles, please attend this seminar. Our focus will be on practical information that will help you manage your HR risks and liabilities with confidence. We will not only cover basic HR compliance issues, but go in depth on best practices in interviewing and hiring, the subtle differences between FMLA and ADA, coaching versus counseling, progressive discipline, the Fair Labor Standards Act, halting FMLA abuse, dealing with conflict and bullying in the workplace, building your company into a culturally competent organization and so much more.

Who will Benefit:

This presentation is designed so that all levels of managerial staff can gain practical information, tips and tools that can be directly applied to your work the very next day.

  • Senior HR Professionals
  • HR Analysts
  • HR Managers & Directors
  • Business Owners
  • Managers & Supervisors
  • Employee Relations Professionals
  • Employee Assistance Professionals
  • Directors, Vice Presidents & Managers of Recruiting/Retention
  • Directors, Vice Presidents & Managers of Human Resources
  • Employment Managers/Specialists

Seminar Fee Includes:

AM-PM Tea/Coffee
Seminar Material
USB with seminar presentation
Hard copy of presentation
Attendance Certificate
$100 Gift Cert for next seminar

Topic Background:

Human resource compliance has become increasingly more complex in recent years. The purpose of this seminar is to provide information that will help managers in all areas identify potential HR 'hot buttons.' Every manager within an organization needs to have a basic understanding of HR laws and processes in order to deal with employee issues before they become overwhelming.

Course Outline:

Day 1 (8:30 AM – 4:30 PM) Day 2 (8:30 AM – 4:30 PM)
  • 8:30 – 9:00 AM: Registration
  • 9:00 AM: Session Start Time
  • 8:45 AM - 9:45 AM: Interviewing
    • The application
    • The job description
    • The Fair Credit Reporting Act
    • Laws to be aware of during the hiring process
    • What NOT to ask
    • What TO ask
    • Interview guidelines
  • 9:45 AM - 10:15 AM: The Ins and Outs of Hiring
    • Job offers
    • Background checks (with a discussion of the “Ban the Box” movement, I-9s, etc)
    • On-boarding
  • 10:15 AM - 10:30 AM : Break
  • 10:30 AM - 12:00 AM: FMLA
    • What is the Family and Medical Leave Act? Who oversees the act?
    • Eligibility
    • Reasons for FMLA
    • New definition of serious health condition
    • Use of Paid Time Off
    • What’s required?
    • When does FMLA begin
    • What types of FMLA are there?
    • Intermittent Leave
    • Benefits while on leave
    • Returning to work
    • Release to duty
    • Failure to return to work
    • Forms
  • 12:00 AM - 1:00 PM : Lunch
  • 1:00 PM - 2:30 PM: ADA
    • What is the Americans with Disabilities Act? Who oversees the Act?
    • What employers are covered?
    • Employee eligibility
    • Definition of ‘disability’
    • Definition of reasonable accommodation
    • Length of leave (as a reasonable accommodation)
    • ‘Light Duty’ as a reasonable accommodation
    • The interactive process
    • Forms
  • 2:30 PM - 2:45 PM : Break
  • 2:45 PM - 4:00 PM: Halting FMLA Abuse
    • Signs and symptoms of FMLA abuse
    • What employers can and cannot do under the law
    • What you can do to prevent abuse before it begins
    • What to do if you suspect abuse
  • 4:00 PM - 4:30 PM: Interactive session/small group work
  • 8:30 AM - 9:30 AM: Fair Labor Standards Act-Classify your positions correctly
    • Exempt versus non-exempt
    • Executive Exemption
    • Administrative Exemption
    • Professional Exemption
    • Other exemptions
    • A short discussion of child labor laws
  • 9:30 AM - 10:30 AM: Constructive Feedback and Performance Appraisals
    • Why feedback is not the same as a performance appraisal
    • Coaching vs. Counseling-All employee/supervisor discussions are not created equal. Learn how you can enhance your coaching feedback
    • Constructive feedback-Ensure that your feedback and suggestions are heard
    • Goals of the performance appraisal process-Why do we do them, anyway?
    • The performance appraisal process-What should happen in a formal performance appraisal?
    • Setting goals in individual performance appraisals
    • Conducting the formal performance interview
  • 10:30 AM - 10:45 AM: Break
  • 10:45 AM - 11:15 AM: Dealing with Conflict
    • What is conflict?
    • Methods of dealing with conflict
    • Do’s and Don’ts
    • The conflict resolution process
  • 11:15 AM - 12:00 AM: Bullying in the Workplace
    • How is bullying different from harassment?
    • What does bullying look/feel like?
    • Steps an employee can take if they feel they are being bullied
  • 12:00 AM - 1:00 PM: Lunch
  • 1:00 PM - 2:00 PM: Building a Culturally Competent Organization
    • Demographics typically included in diversity efforts
    • Corporate Culture and Values
    • Typical diversity efforts used in organizations
    • Why expanding diversity to more than just a few demographic factors and efforts can enhance your organization
    • The real goal of diversity
    • The concept of ‘cultural competence’
    • Is your organization culturally dysfunctional, functional or competent?
    • Steps to becoming competent:
      • Goal
      • Assessments
      • Collaboration
      • Evaluation
      • Education
      • Development of strategic goals
      • Development of policies
  • 2:00 PM - 2:30 PM: The Disciplinary Process
    • The ‘At-Will’ statute
    • Why do progressive discipline at all?
    • Policy statement
    • Outside solutions to issues
    • The disciplinary form
  • 2:30 PM -3:30 PM: Termination and Resignation
    • Resignation:
      • The importance of the letter
    • Termination not related to misconduct
    • Termination related to misconduct
    • Why it benefits a company to handle terminations well
    • Reference requests
  • 3:30 PM - 4:00 PM: Interactive session/small group work
  • 4:00 PM - 4:15 PM: Wrap up: You are the Key to Attracting and Retaining Good Employees

Meet Your Instructor

Vicki Amsinger
Principal, Vela HR Consulting

Vicki Amsinger is a HR Consultant based in the Greater St. Louis area who has over 20 years of experience in employee communications, recruitment, training, performance management, policy development, employee relations and human resource information systems.

She holds a Master’s degree in Human Resource Development from Webster University as well as a Bachelor’s degree in Psychology from Missouri S and T.

Vicki holds a Senior Professional in Human Resource Management (SPHR) certification and has served on the Board of Directors for the Lewis and Clark Chapter of SHRM and as the Membership Chair and the Technical Chair on the Board of Directors for the Missouri State Council of SHRM.

In addition, she is a contributing writer to the St. Louis Post Dispatch’s “The Workplace” column.

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Local Attraction

More than 450 activities await you at this non-profit facility dedicated to promoting a better understanding of science and technology. The Saunders Planetarium shows you the stars. Step inside the Gulf Coast Hurricane exhibit for a blast of tropical nightmare. At the IMAX Dome Theatre, the world is bigger than life, filled with odd sights and sounds on a huge screen. Souvenirs ranging from totes and T-shirts to puzzles and posters are available at the Science Store. For refreshment, the MOSI Café offers pizzas, salads and sandwiches. In late February, the BARF (Bay Area Renaissance Festival) takes place here.

Housing the largest collection of Salvador Dali works in the world, the museum offers a regularly changing exhibit of the legendary surrealist artist's melting-watch canvases and a wide variety of his sculpture and fiber objects that are, at the very least, intriguing. One memorable creation toasts the cocktail party; it is a vest covered with full glasses of creme de menthe. Daily tours seek to explain this complex man and his equally complex art. In the museum store you can select a memento of your surreal experience. Do check the website or call for timings.

Established in 1979, this museum houses more than 4,500 objects in its permanent collection and exhibits the largest collection of Greek and Roman antiquities in the Southeast. The Center Gallery displays themed exhibitions from the permanent collection. For a look at 19th and 20th century sculpture set against the backdrop of the Hillsborough River, visit the Terrace Gallery. Stroll through the Outdoor Courtyard featuring contemporary sculptures, fountains and bronze work. For gifts, books, children's items or home accessories, stop by the museum store.

Craftsman House is a gallery that showcases contemporary art works. The lush green lawns and beautiful garden welcome visitors in to this creative space. Owned and managed by Stephanie Schorr, it is a gallery-cum-working studio. Here, you will see umpteen art works displayed; jewelry, glass designs and much more work of local and national artists make for its splendid collection. It also has an on-site café serving delicious short eats and variety of beverages including beer and wines. Apart from the art works, Craftsman House also has a pottery studio that features colorful mugs, pots, vases and other wares that will adorn your living room. The innovative designs and art pieces are truly worth a look; so go ahead and visit the Craftsman House soon.

Located right across the street from Busch Gardens Tampa Bay, Adventure Island’s 30 acres of water-drenched fun in the sun features the ultimate combination of high-speed thrills and tropical, tranquil surroundings for guests of all ages. Within a soothing Key West atmosphere await slides, corkscrews, water falls, a wave pool, children’s water playground and other family attractions.

At Busch Gardens, animals roam free and you are the outsider. You can see the park by monorail, cable car or train. Roller coasters, wild animals, entertaining shows, rides, food, shopping, sightseeing, bird shows, exotic flowers, train rides, Serengeti adventures, river rapids...the list goes merrily on. Wear comfy walking shoes and spend the day at this 300-acre park. You can even taste the Anheuser Busch brew that started it all. Busch Gardens is open year-round with varying schedules. Call or see Web site for details.

The Florida Aquarium gives visitors an all-access pass to the mysteries of the deep. Observe seahorses, lobsters, colorful fish, moray eels, gators, river otters, Australian sea dragons and many more. If you're feeling truly adventurous, take advantage of the "Swim with the Fishes" or "Dive with the Sharks" programs (advance reservations required). Kids will love the wide range of colorful and fun-filled interactive displays. The aquarium also sponsors ecotours aboard a 64-foot catamaran, affording patrons an opportunity to get even more up-close-and-personal with the sea. See website for complete list of attractions, calendar of events and more.

This scenic village with its nautical heritage and waterfront location offers an assortment of shops, boutiques, restaurants, water sports and entertainment. Located near the sands of Madeira Beach, John's Pass Village is renowned throughout the Bay Area as a site of good crafts and artisans, as well as casually comfortable seafood eateries. Weekends, the Village puts its best fin forward with street shows that include plenty of musical entertainment. From its boardwalk and marina, you can enjoy a free dolphin watch or take off aboard small cruise ships and fishing charters.

Tampa's first zoo can trace its history back to the 1930s. In 1957, this collection of animals and birds was moved to its current location. Recognized as the "Number One Family-Friendly Zoo in the U.S." by Child magazine, Lowry Park Zoo features 2,000 animals on 56 acres of lush, natural habitats comprising seven main exhibit areas: Asian Gardens, Primate World, Free-Flight Aviaries, Florida Boardwalk, Florida Manatee and Aquatic Center, Wallaroo Station children's zoo, and Safari Africa. Gift shops, refreshment stands and cafes are located throughout the park.

If you've wondered how sun and wind supply power and water and how a host of other things work, this is the spot to find out. This environmental and educational center located at a 50-acre park is highly recommended not only for its low price, but also for its fine educational offerings. You can see a lake, upland forest and wetlands environment here and spot most of the plant and animal species native to this area. A mile-long nature trail winds through the park and an Interpretative Center features wildlife exhibits, displays, information, a classroom and a laboratory.

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