HR Investigations: Body Language Do you Speak It?


Instructor: Matthew W Burr
Product ID: 700429

  • Duration: 60 Min
This HR Investigations training will be an invaluable resource to HR Professionals and Managers wanting to develop their skill observing human behavior during important conversations.
Last Recorded Date: Aug-2007


1 Person Unlimited viewing for 6 month info Recorded Link and Ref. material will be available in My CO Section
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Downloadable file is for usage in one location only. info Downloadable link along with the materials will be emailed within 2 business days
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Read Frequently Asked Questions

HR Professionals conduct investigations, negotiations and routinely have significant conversations with people inside and outside the company. During those conversations people speak with more than just the words out of their mouth. If you know what to look for you will understand how much credibility to give what you are being told. Understanding body language is critical to employee misconduct interviews but has applications to all facets of interpersonal communications in the range of duties HR personnel have.

Areas Covered in the seminar:

  • Why Body Language is Critical to Your Success in Leadership
    • Source of Body Language
    • An Advantage for those who Read It
    • The Disadvantage of Not Reading It
  • Reading the Body Language Others are Speaking
    • What ’Open’ vs. ’Closed’ Body Language tells you in Interviews
    • Defensive Behaviors
    • Decision Making Behaviors
    • Cooperative/Participative Behaviors
    • Behaviors Seeking Reassurance
    • Frustration and Holding Back Behaviors
    • Confidence and Superiority Behaviors
  • Applying Your Understanding to Your Own Body Language
    • Attitude
    • Posture
    • Voice
    • Questioning Strategies
    • Thematic Communication

Who Will Benefit:

This Webinar will be an invaluable resource to HR Professionals and Managers wanting to develop their skill observing human behavior during important conversations. People who will benefit directly are:

  • Executives who want to understand what people say to them by observing their body language as well as listening to their words
  • Senior HR Professionals who deal with subordinates and want to understand more than just what they are saying with their words
  • Staff HR Professionals who investigate workplace misconduct or engage in high stakes conversations
  • Small Business owners who want to have an advantage in important negotiations or conversations
  • Managers and Supervisors who deal with line employees on performance and conduct issues
  • In-House Lawyers conducting business for the Company
  • Private Investigators
  • Labor Consultants

Instructor Profile:

Dr. Randy J. Harvey, has a Juris Doctorate, a PhD in Education, Policy and Management, and a Masters in Education. He has twenty-five years of experience as a manager in a variety of positions managing between 50 and 1300 employees. Since 1995 he has been a Labor Relations Consultant negotiating contracts for management with their unions. He has taught contract negotiation, contract management and labor relations at Lewis and Clark College in Oregon. He has experience as a licensed private investigator specializing in employee misconduct investigations. He is a member of the Association of Certified Fraud Examiners, North American Association of Educational Negotiators, Associate Member of the American Bar Association (Labor and Employment) and a Professional Member of the National Speakers Association. In 2004 he won Toastmasters International’s, World Championship of Public Speaking from a field of 25,000 contestants.

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Refund Policy

Our refund policy is governed by individual products and services refund policy mentioned against each of offerings. However in absence of specific refund policy of an offering below refund policy will be effective.
Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time. On-Demand Recording purchases will not be refunded as it is available for immediate streaming. However if you are not able to view the webinar or you have any concern about the content of the webinar please contact us at below email or by call mentioning your feedback for resolution of the matter. We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email [email protected] call +1-888-717-2436 (Toll Free).




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