HR Professionals conduct investigations, negotiations and routinely have significant conversations with people inside and outside the company. During those conversations people speak with more than just the words out of their mouth. If you know what to look for you will understand how much credibility to give what you are being told. Understanding body language is critical to employee misconduct interviews but has applications to all facets of interpersonal communications in the range of duties HR personnel have.
Areas Covered in the seminar:
Who Will Benefit:
This Webinar will be an invaluable resource to HR Professionals and Managers wanting to develop their skill observing human behavior during important conversations. People who will benefit directly are:
Dr. Randy J. Harvey, has a Juris Doctorate, a PhD in Education, Policy and Management, and a Masters in Education. He has twenty-five years of experience as a manager in a variety of positions managing between 50 and 1300 employees. Since 1995 he has been a Labor Relations Consultant negotiating contracts for management with their unions. He has taught contract negotiation, contract management and labor relations at Lewis and Clark College in Oregon. He has experience as a licensed private investigator specializing in employee misconduct investigations. He is a member of the Association of Certified Fraud Examiners, North American Association of Educational Negotiators, Associate Member of the American Bar Association (Labor and Employment) and a Professional Member of the National Speakers Association. In 2004 he won Toastmasters International’s, World Championship of Public Speaking from a field of 25,000 contestants.
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