Leading in a Crisis


Instructor: Mary T OSullivan
Product ID: 706608
Training Level: Intermediate

  • Duration: 90 Min
How You Lead in a Crisis Makes or Breaks You as a Leader. Here’s what we’ll cover in this webinar so you and your organization can successfully navigate a crisis: Develop a crisis mindset – it’s not business as usual, take ownership, over Communicate, rely on expert opinions, decisions must be made quickly, not necessarily precisely, Model the behaviors needed to solve the crisis, Encourage an active role for everyone.
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Why Should You Attend:

This webinar will teach you the seven most important skills you need to manage your organization and develop resilience in a crisis. Learn how to develop a crisis mindset and reframe the situation so you and your team can build the resilience needed to succeed. The crisis mindset is created by taking the emotion out of your decision making and helps you create a less emotional environment. We will also explore the elements of resiliency and what they look like in your organization.

  • Are you prepared with a plan of action when a crisis hits you and your organization?
  • Are you ready to navigate point by point through turbulent times?
  • Are you prepared for unforeseen adversity like supply chain issues, personnel shortages, and operational challenges?
  • Can you pivot quickly when mistakes are made?
  • Do you know how to expand your communication and messaging skills.? What will you say and what channels will you use to say it?
  • How do you get comfortable with chaos and expect the unexpected?

Areas Covered in the Webinar:

  • Crisis stages
  • Resilience Training
  • How and when to “step-up” as a leader.
  • How emotional intelligence increases your ability to lead in a crisis.
  • Why your value system and character are important in leading through a crisis.
  • The importance of over communicating
  • Crisis plan, before, during and after the crisis
  • Using lessons learned in a crisis once the crisis is over.
  • After action reviews

Who Will Benefit:

  • Senior managers, directors, executives, VPs
Instructor Profile:
Mary T. O’Sullivan

Mary T. O’Sullivan
HR Consultant, Encore Executive Coaching and HR Consulting

Mary T. O’Sullivan, Master of Science, Organizational Leadership, , International Coach Federation - PCC, Society of Human Resource Management – SHRM-SCP, Master’s Certificate in Executive and Professional Career Coaching, University of Texas at Dallas. Member Beta Gamma Sigma, the International Honor Society. Advanced Studies in Education from SUNY Oswego and Syracuse University.

Mary O’Sullivan has over 30 years’ experience in the aerospace and defense industry, with large corporate entities. In each of her roles, she acted as a change agent, moving teams and individuals from status quo to new ways of thinking, through offering solutions focused on changing behaviors and fostering growth. In addition, Mary holds a permanent teaching certificate in the State of New York for secondary education, and taught high school English for 10 years in the Syracuse, NY area

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Refund Policy

Our refund policy is governed by individual products and services refund policy mentioned against each of offerings. However in absence of specific refund policy of an offering below refund policy will be effective.
Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time. On-Demand Recording purchases will not be refunded as it is available for immediate streaming. However if you are not able to view the webinar or you have any concern about the content of the webinar please contact us at below email or by call mentioning your feedback for resolution of the matter. We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email [email protected] call +1-888-717-2436 (Toll Free).




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