Quality & Finance: Creating a Balance Using Lean Principles

To survive in today’s healthcare environment, organizations must deliver high quality patient care while reducing costs, improving quality and seeking out new sources of revenue. Derived from the Toyota Production System, Lean Healthcare provides tools that enable hospitals to focus on elimination of non-value added activities, thus achieving a balance between quality and finance.

Areas Covered in the seminar:

An introduction to lean in healthcare which includes an illustrative exercise to aid participants in understanding the basic underlying concept of lean.

• The seven wastes and examples in healthcare.
• The three key elements of a lean transformation.
• Standard Work.
• User-Friendliness.
• Unobstructed Throughput.
• The lean organization (Bottom-up Implementation).
• Developing a heightened awareness for waste.

Who Will Benefit:

A Lean transformation requires crossing departmental boundaries, top down commitment, and bottom up implementation. This seminar, therefore, is appropriate for all levels of the organization including:

• CEO's, Presidents, Vice Presidents, Doctors, Nurses, Technologists, Quality Coordinators, Directors, Managers, Supervisors and Team Leaders
• Hospitals, Medical Offices, Clinics, Insurance Companies, and other healthcare organizations.

Instructor Profile:

Tom Zidel, is a consultant, speaker, author, and facilitator. He specializes in the implementation of Lean and Six Sigma in the healthcare environment. Tom’s successful 20 year career in the manufacturing and aerospace industries includes experience implementing cost reduction, productivity, operational and quality improvement, and strategic deployment. Tom has devoted the last 6 years to successfully implementing Lean and Six Sigma principles in healthcare.

Tom is the President of Lean Hospitals, a consulting company which works exclusively with healthcare organizations. Tom’s technique provides insightful, dynamic and, at times, entertaining, means to illustrate and develop understanding of difficult to comprehend concepts and tools. He has led, trained and/or mentored hundreds of healthcare professionals in the use of Lean and DMAIC methods and tools. In addition, Tom is the primary healthcare consultant for Moffitt Associates, a leader in lean implementation in manufacturing.

Tom holds Associate and Bachelor’s degrees in Engineering from the University of Hartford, and a Master of Business Administration from Western New England College, and is a Juran Institute Certified Six Sigma Black Belt.

He is the author of the book “A Lean Guide to Transforming Healthcare: How to Implement Lean Principles in Hospitals, Medical Offices, Clinics, and Other Healthcare Organizations”, which was published by the American Society for Quality, Quality Press, in September 2006.

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