Quality & Finance: Creating a Balance Using Lean Principles

Instructor: Tom Zidel
Product ID: 700551
  • Duration: 60 Min

recorded version

1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section
Last Recorded Date: Aug-2007

Training CD / USB Drive

One CD/USB is for usage in one location only.
(For multiple locations contact Customer Care)
CD/USB and Ref. material will be shipped within 15 business days

Customer Care

Fax: +1-650-362-2367


Read Frequently Asked Questions

This healthcare webinar will give an introduction to lean in healthcare which includes an illustrative exercise to aid participants in understanding the basic underlying concept of lean.

To survive in today’s healthcare environment, organizations must deliver high quality patient care while reducing costs, improving quality and seeking out new sources of revenue. Derived from the Toyota Production System, Lean Healthcare provides tools that enable hospitals to focus on elimination of non-value added activities, thus achieving a balance between quality and finance.

Areas Covered in the seminar:

An introduction to lean in healthcare which includes an illustrative exercise to aid participants in understanding the basic underlying concept of lean.

  • The seven wastes and examples in healthcare.
  • The three key elements of a lean transformation.
  • Standard Work.
  • User-Friendliness.
  • Unobstructed Throughput.
  • The lean organization (Bottom-up Implementation).
  • Developing a heightened awareness for waste.

Who Will Benefit:

A Lean transformation requires crossing departmental boundaries, top down commitment, and bottom up implementation. This seminar, therefore, is appropriate for all levels of the organization including:

  • CEO's, Presidents, Vice Presidents, Doctors, Nurses, Technologists, Quality Coordinators, Directors, Managers, Supervisors and Team Leaders
  • Hospitals, Medical Offices, Clinics, Insurance Companies, and other healthcare organizations.

Instructor Profile:

Tom Zidel, is a consultant, speaker, author, and facilitator. He specializes in the implementation of Lean and Six Sigma in the healthcare environment. Tom’s successful 20 year career in the manufacturing and aerospace industries includes experience implementing cost reduction, productivity, operational and quality improvement, and strategic deployment. Tom has devoted the last 6 years to successfully implementing Lean and Six Sigma principles in healthcare.

Tom is the President of Lean Hospitals, a consulting company which works exclusively with healthcare organizations. Tom’s technique provides insightful, dynamic and, at times, entertaining, means to illustrate and develop understanding of difficult to comprehend concepts and tools. He has led, trained and/or mentored hundreds of healthcare professionals in the use of Lean and DMAIC methods and tools. In addition, Tom is the primary healthcare consultant for Moffitt Associates, a leader in lean implementation in manufacturing.

Tom holds Associate and Bachelor’s degrees in Engineering from the University of Hartford, and a Master of Business Administration from Western New England College, and is a Juran Institute Certified Six Sigma Black Belt.

He is the author of the book “A Lean Guide to Transforming Healthcare: How to Implement Lean Principles in Hospitals, Medical Offices, Clinics, and Other Healthcare Organizations”, which was published by the American Society for Quality, Quality Press, in September 2006.

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Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

If you have any concern about the content of the webinar and not satisfied please contact us at below email or by call mentioning your feedback for resolution of the matter.

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