A 21 Step Compliance Process for Maximizing Care Service and Reimbursement

Instructor: Dr. Gloria Jo Floyd
Product ID: 700631
  • Duration: 60 Min

recorded version

1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section
Last Recorded Date: Sep-2007

Training CD / USB Drive

One CD/USB is for usage in one location only.
(For multiple locations contact Customer Care)
CD/USB and Ref. material will be shipped within 15 business days

Customer Care

Fax: +1-650-362-2367


Read Frequently Asked Questions

This Healthcare compliance training propels you and the rest of agency’s leaders and stakeholders toward excellence and compliance in 21 unique spheres, dynamically shared in this gyrating and ever changing arena of care, service and reimbursement.

Participation in this rapid fire program will target and focus leader strategies to position the institution as a team for high compliments applicable to customer/client care, perfected service enhancement, and magnified reimbursement throughout the organization. From patient/client admission to discharge you and the leadership team will be bombarded in with tips, techniques, and strategies that corral negative staff functioning and highlights a process to magnify and energize an awakened team to excellence in all realms with an outcome of maximized corporate- wide improved client/patient care, service and reimbursement.

This nationally acclaimed speaker, consultant, author, medical-legal nurse expert, success and survival strategist TM, and individual and corporate problem resolutionist TM will boost your agency's key player's knowledge, skill and abilities in new arenas to lead, be constantly aware of and to come across to the rest of the team in a 21 point blueprint for maximal compliance applicable to benchmarking revolutionary quality in care, service, and reimbursement.

The exciting and energizing program will propel you and the rest of agency's leaders and stakeholders toward excellence and compliance in 21 unique spheres, dynamically shared in this gyrating and ever changing arena of care, service, and reimbursement. You and the remainder of the agency’s change agents will be challenged to orchestrate, oversight, team speak, monitor, energize, reward, enlighten, discipline, educate, counsel, assist, encourage, and empower your staff to excel around 21 Compliance and critical benchmarks for highlighting and maximizing care, service, and reimbursement.

Areas Covered in the seminar:

The a-z of maximizing care, service and reimbursement from a service to a programmatic to a documentation and to a personnel component will aid the attendee in knowing and continually focusing with his or her team on these specific components germane to quality in care, service and reimbursement:

  • Revolutionizing the clinical design and implementation from a-z
  • Exploding the myths around the hiring, firing, promoting and growing of personnel
  • Focusing the agency from a Quality Assessment and Performance Improvement perspective
  • Perfecting the Plan of Care wrap
  • Crafting a well-led and creative environment at all levels to perfect the processes applicable to service and programmatic provision
  • Harnessing the roles, responsibilities and opportunities for the organizations leaders
  • Winning in the amazing challenges of staff orientation, education and training
  • Blending the goals of workers into the framework of the organizational culture and much more

Who Will Benefit:

  • Administrators
  • Nurse Executives
  • Managers
  • QA/PI Leaders
  • Staff Development/In-service Educators and Instructors
  • Department Heads
  • Supervisors
  • Coordinators

Instructor Profile:

Dr. Gloria Jo Floyd, a recognized author, speaker, consultant and survival strategist has produced and/or presented over 1,000 workshops and seminars attended by thousands nationwide. For over 31 years, Jo has been the heartbeat for program participants leading them in common sense survival approaches to a variety of challenges. Since she founded NCEHS in 1978, she has prided herself on customizing her programs to assure participant empowerment and realistic survival. Dr. Floyd earned the Doctor of Philosophy (Ph.D.) from Texas Woman's University in Denton, Texas.

She has been a consultant to over 250 agencies, schools, businesses, associations, universities, hospitals, home care agencies and related facilities throughout the U.S. Never idle for long, Jo is published in numerous professional journals and is the author of Survival Strategies for Managing Life, Stress, Obstacles, Challenge and Change.

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Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

If you have any concern about the content of the webinar and not satisfied please contact us at below email or by call mentioning your feedback for resolution of the matter.

We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email call +1-888-717-2436 (Toll Free).

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