Process Mapping: A tool to generate process improvements

This webinar will discuss how to use the process mapping tool to better understand any type of process to expose redundant steps and opportunities for improvement. Process improvement leads to quantifiable business results for any type of organization.

This webinar will be valuable for any member of any industry desiring process improvements.Process mapping is a critical tool for process understanding. Process understanding leads to process improvement, a necessity for remaining competitive. The process mapping tool is presented to the participants in a clear and effective manner complemented by an array of relevant examples.

Areas Covered in the seminar:

• Why a process map should be used.
• How it differs from traditional flow-charting techniques.
• Process map components – the “inputs” and the “outputs”.
• Classification of the inputs – noise, standard operating procedures and controllable factors.
• Examples of applications of process maps.
• Responsibilities for updating the process map.

Who will benefit:

This webinar will be valuable for any member of any industry desiring process improvements. From CEOs of companies to hourly personnel, this discussion will provide the basics for creating a process map. Those who might benefit include:

• Senior management of any type of organization
• Process managers and engineers, sales, human resources, IT, customer support, manufacturing, reliability research, development and safety engineering personnel
• Individuals in the “quality” department
• Clerks, operators or floor personnel
• Any associates trying to make process improvements

Instructor Profile:

Sharon Gregory, is the founder and president of Hexagon Solutions and Beyond, Inc. (HexSAB), established January 31, 2001. She provides customized Six Sigma training and project consulting services for organizations dedicated to process improvement and helps them to internally implement Six Sigma to achieve business results through training and/or project management services. Her passion for Six Sigma is clearly demonstrated through her enthusiastic, practical, and interactive team-leading and teaching style that has earned her recognition and respect within the companies for which she has consulted.

She is a Six Sigma Master Black Belt with a dozen of years of experience in applying and teaching Six Sigma. As a practitioner for companies including Whirlpool, PPG, and Eaton she has facilitated significant cost saving projects, process improvements, and Six Sigma implementation through expertise in the Six Sigma philosophy, statistical design and analysis techniques, project and resource management, and team building leadership skills. A few clients for whom she has conducted various levels of Six Sigma training include Alstom Power Conversion, American Cap Company, Bombardier, Carnegie Mellon University, Catalyst Connection, Chestnut Ridge Foam, Crucible Research, Eaton Corporation, JLG Industries, JWF Industries, Korns Galvanizing Company, Lake Region Medical, McNeilus/Oshkosh Truck, Medrad, Mine Safety Appliances, North Side Foods, and PTC Alliance.

Sharon allocates her time between classroom training, course development, and hands-on project based consulting. She brings to her clients’ executive boardroom and shop-floor, technical and hands-on knowledge in painting, molding, assembly, power distribution, medical devices, and other manufacturing and business processes.

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