The Psychology (and Law) of Harassment Investigations

Instructor: Dr. Joni E Johnston
Product ID: 701731
  • Duration: 90 Min

recorded version

1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section
Last Recorded Date: Nov-2014

Training CD / USB Drive

One CD/USB is for usage in one location only.
(For multiple locations contact Customer Care)
CD/USB and Ref. material will be shipped within 15 business days

Customer Care

Fax: +1-650-362-2367


Read Frequently Asked Questions

This training on harassment investigations in the workplace will cover practical steps to conduct effective and legally compliant investigations into harassment, discrimination, or other misconduct allegations/ complaints.

Course "The Psychology (and Law) of Harassment Investigations" has been pre-approved by HRCI as eligible for 1.50 credits towards a participant's recertification upon full completion.
“The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program”.

Why Should You Attend:

When you receive an allegation of workplace harassment, discrimination, or other misconduct, taking prompt and appropriate action is your legal responsibility. However, understanding your legal responsibilities is only half the battle; most of the mistakes in complaint investigations involve the way the parties are treated, what they think is fair, and how the process is communicated and/or implemented.

This intermediate to advanced workplace harassment investigation training webinar will discuss, and help you develop, best practices when conducting a legally and psychologically effective workplace probe. In 90 minutes , our expert will help you evaluate the scope of your internal investigation, determine how to document the steps you've taken along the way, cover psychologically effective interviewing techniques, and show you how to insulate your organization from a subsequent lawsuit. From fact finding to writing reports, this webinar will cover the do's and don'ts of conducting workplace investigations so you can gain the confidence to be an effective investigator.

Learning Objectives:

This training will help participants to:

  • Avoid the legal landmines surrounding investigations.
  • Develop more effective interviewing skills, particularly around sensitive topics.
  • Gain an understanding of the perspectives of the complainant and the accused.
  • Compile and analyze physical & documentary evidence.
  • Draft your final report and take appropriate action.
  • Manage your workplace during and after an investigation.
  • Prevent retaliation and future workplace misconduct.

Areas Covered in the Seminar:

  • Understanding what laws influence (for better or worse) your investigation.
  • Deciding whether or not to investigate.
  • What your managers should know about taking the initial complaint.
  • Choosing the right investigator.
  • Using the perspectives of the accused and the complainant to your advantage.
  • Creating a successful road map before you start the investigation.
  • Developing effective interviewing with the complainant, accused and witnesses.
  • Using psychology to get to the truth, evaluate credibility, and create perceptions of fairness.
  • Using lawsuit-proof documentation.
  • Handling the impact on the rest of the department, including rumors, questions, and the aftermath.
  • Making the right decision, determining corrective actions and writing a court-ready report.
  • Communicating investigation results with sensitivity and fairness.

Note: A detailed, 3-hr training is available on the same topic. Click here to purchase that training.

Who Will Benefit:

  • Senior HR Professionals
  • HR Analysts
  • HR Mangers & Directors
  • HR Personnel
  • Managers & Supervisors
  • Employee Relations Professionals
  • Line managers
  • Directors, Vice Presidents & Managers of Recruiting/Retention
  • Directors, Vice Presidents & Managers of Human Resources
  • Employment Managers/Specialists
  • HR Coordinators/Supervisors

Instructor Profile:

Dr. Joni E. Johnston, is the founder and CEO of Work Relationships, a corporate training and consulting company specializing in workplace mental health problems as well as employee conduct issues including workplace harassment, workplace violence, and effective discipline/termination. Dr. Johnston has been performing human resource seminars for professional groups and industry associations since she founded her HR/employee relations consulting and training firm in 1991, and has personally trained over 50,000 managers and supervisors. She has worked extensively in the biotech and life sciences industry.

A forensic psychologist, Dr. Johnston has written monthly columns for LexisNexis, HR.Com and HRGateway. She is an adjunct professor in Tiffin University's criminal justice program and has authored three books, including The Complete Idiot's Guide to Psychology. She has also served as an expert witness in numerous employment-related lawsuits.

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Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

If you have any concern about the content of the webinar and not satisfied please contact us at below email or by call mentioning your feedback for resolution of the matter.

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Product Reviews Write review

samples of the right and wrong way to take notes(like on the slide titled What's Wrong with These Notes) are always helpful to the learning process.
- Anonymous

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