E/M Auditing Essentials: Improve Documentation and Decrease Improper Payments


Instructor: Pamela Joslin
Product ID: 705857
Training Level: Basic to Intermediate

  • Duration: 60 Min
This E/M Auditing webinar will explain how to get start with an auditing program in your healthcare organization and expand your knowledge of evaluation and management coding and auditing that will help you to increase revenues, decrease denials, rejects, and assist your organization in being compliant.
Last Recorded Date: Nov-2018


1 Person Unlimited viewing for 6 month info Recorded Link and Ref. material will be available in My CO Section
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Downloadable file is for usage in one location only. info Downloadable link along with the materials will be emailed within 2 business days
(For multiple locations contact Customer Care)



Customer Care

Fax: +1-650-362-2367

Email: [email protected]

Read Frequently Asked Questions

Why Should You Attend:

Greater scrutiny from the OIG, government-contracted and third-party auditors make practice self-checks of physician E/M coding is more important than ever. CMS sees physician education and outreach as critical parts of an effective enforcement strategy and clarify policies when inconsistencies in billing practices arise.

The fiscal year (FY) 2017 Medicare FFS program improper payment rate is 9.51 percent, representing $36.21 billion in improper payments. “Best practices” in healthcare have an effective compliance plan in place that contains all seven elements. One of those elements is “auditing”.

This is an opportunity to look at your current process as well as obtain useful information on how to get started with an auditing program in your organization. Proactive review with auditing your claims prior to submission will increase revenues, decrease denials, rejects, and assist your organization in being compliant, so when you receive revenue – your will “get to keep it” because you are lower the chances of improper payment activities by implementing “best practice auditing essentials” the risks of being non-compliant with documentation and coding are too great.

Attend this webinar to enhance your understanding of level-of-service audits to improve audit proficiency by reducing risk and promote accurate claim submissions in your healthcare organization that may decrease improper payments.

Learning Objectives:
As a result of this training, attendees will:

  • Understand how to implement and monitor an effective E/M audit plan
  • Know how to tell an accurate patient story by aligning documentation to key components in the medical record
  • Enhance skills in understanding the difference between Medical Decision-Making and Medical Necessity of the visit
  • Identify areas of risk leading to E/M over or under coding and documentation
  • Ensure that your coding practices are compliant with the regulations set forth by private and government payors
  • Teach your providers and staff how to use documentation to maintain compliance and proper reimbursement

Areas Covered in the Webinar:

  • Gain useful information and tools for understanding the E/M auditing process
  • Increase your understanding of documentation requirements for the three key components - history, exam and medical decision-making.
  • Take a proactive stance and learn to implement your own self-audit procedures. Conducting your own audits is considered “best practices.”
  • Review the seven steps of an effective compliance plan.
  • The benefits of establishing an effective chart audit process
  • Step-by-step review of documentation requirements for ’95 vs. ’97 guidelines
  • Guidance on selecting the level of medical decision-making
  • Hands-on demonstration for aligning documentation to key components for “telling an accurate patient story”

Free Materials:

  • Reference documents
  • Rule documents or guidance
  • Checklist
  • SOP template
  • Easy fill in forms
  • Articles

Who Will Benefit:

  • Medical billing and coding teams
  • Auditors
  • Medical Practice Managers/Administrators
  • Physicians
  • Clinical and practice staff involved in coding
  • Compliance Officers/Committees
  • Revenue Cycle Management Professionals
Instructor Profile:
Pamela Joslin

Pamela Joslin
Healthcare Consultant, Independent

Pamela Joslin has more than 20 years of medical practice management, billing and coding, auditing and compliance experience.

She is an engaging presenter via webinar, classroom and conference on every topic that may impact each step in the life of the revenue cycle of every practice.She has managed in medical practices ranging from single to multi-specialty groups, including ASC. She is an advocate of process improvement and maximizing and empowering employees to bring about the "best practice” results for your organization.

She received her Master’s in Management from University of Phoenix. Pam maintains memberships in professional organizations to support her continuing cycle of learning in the ever-changing healthcare industry.Pam is the owner and CEO of her medical consulting firm, Innovative Healthcare Consulting.

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Our refund policy is governed by individual products and services refund policy mentioned against each of offerings. However in absence of specific refund policy of an offering below refund policy will be effective.
Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time. On-Demand Recording purchases will not be refunded as it is available for immediate streaming. However if you are not able to view the webinar or you have any concern about the content of the webinar please contact us at below email or by call mentioning your feedback for resolution of the matter. We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email [email protected] call +1-888-717-2436 (Toll Free).




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