Why Should You Attend:
Engaging patients via secure patient portal has proven to be elusive. Most of us bundled a patient portal with our EMR purchase, and many of us are still disappointed that the promised cohorts of engaged, compliant patients with better outcomes have not materialized.
This course will address the gap between the promise and the reality of engaging Patients via Secure Patient Portal.
We’ll re-explore the benefits of engaging patients via a Secure Patient Portal and define a value proposition for a robust patient portal. We’ll re-examine our goals - what do we really want from our portal? Next, we’ll discuss some of the challenges that have limited our success so far. We’ll map all the potential touch-points where we communicate with our patients and identify opportunities for driving patient engagement via the portal. We’ll do some ‘value mapping’ on our work flows to see what can go wrong and how our patient portal can be more efficient and effective. Finally, we’ll envision a better future for engaging patients through our portal.
Areas Covered in the Webinar:
Who Will Benefit:
Senior leadership and management teams in healthcare organizations including:
James C. Larson, FACMPE, is the owner and principal trainer/consultant at MedPractice Solutions. A board-certified medical practice executive and a Fellow in the American College of Medical Practice Executives with a 30-year track record of success in hospital and ambulatory healthcare settings, Jim has owned a successful medical billing company and has held executive positions with numerous physician practices; from a solo practitioner to large, hospital-owned multi-specialty groups. He has also led free-standing diagnostic centers (MRI, CT, etc.) and large Management Services Organizations (MSOs). Currently, he is pursuing his passion: helping healthcare organizations navigate the massive transformation that is taking place in healthcare.
Our refund policy is governed by individual products and services refund policy mentioned against each of offerings. However in absence of specific refund policy of an offering below refund policy will be effective.
Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time. On-Demand Recording purchases will not be refunded as it is available for immediate streaming. However if you are not able to view the webinar or you have any concern about the content of the webinar please contact us at below email or by call mentioning your feedback for resolution of the matter. We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email [email protected] call +1-888-717-2436 (Toll Free).
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