How Managers Can Erode Toxic Behaviors, Improve Performance and Reduce Workplace Drama!

Instructor: Mitchell Kusy
Product ID: 705846
  • 14
  • November 2018
    Wednesday
  • 10:00 AM PST | 01:00 PM EST
    Duration: 60 Min
This webinar will discuss how to identify toxic personalities in work and Toxic buffers and protectors who help toxic people get away with bad behavior, how to change recruiting methodology to restrict hiring toxic personalities, what coaching method to use to rectify toxic personalities and make the workplace safe and respectful. Also it will discuss how to calculate the loss due to toxic people in organization so that it is worth come as prime initiative for top management buy in.

Live Online Training
November 14, Wednesday 10:00 AM PST | 01:00 PM EST | Duration: 60 Min

$149.00
One Dial-in One Attendee
$399.00
Group-Max. 10 Attendees/Location
(For Multiple Locations Contact Customer Care)
Super Deal - Get CD/USB Drive Free!

recorded version

$199.00
1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section 48 hrs after completion of Live training

Training CD / USB Drive

$249.00
One CD/USB is for usage in one location only.
(For multiple locations contact Customer Care)
CD/USB and Ref. material will be shipped within 15 business days after completion of Live training

Combo Offers

Live + Recorded Version

$299.00

Live + Training CD/USB

$349.00

Customer Care

Fax: +1-650-362-2367

Email: customercare@complianceonline.com

Read Frequently Asked Questions

Course "How Managers Can Erode Toxic Behaviors, Improve Performance and Reduce Workplace Drama!" has been pre-approved by HRCI as eligible for 1 Credits towards a participant's recertification upon full completion.
“The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program”.

Why Should You Attend:

In Organizations, toxic personalities modus operandi is shaming, manipulating, and belittling in public and private. Organizational leaders feel the angst they cause, but are often unaware of how prevalent they are or how much they cost - in terms of money and team performance. What can leaders do to both deal with them once they are in your organization, as well as how to prevent these toxic peoples from ever entering your company?

Dr. Kusy tackles the two top questions he has received from previous participants:

  • How do I handle a toxic boss, co-worker?
  • How do I help organizations design cultures of everyday civility that mean business?

Dr. Kusy’s research and evidence-based methods will guide you through rich examples, robust practices, and clear strategies.

Attend this webinar to learn how to give feedbacks to a toxic person effectively even the toxic individuals is your organizational stars? How to integrate these toxic person avoidance strategies into daily practice such as recruitment, exit interviews, coaching, and building new norms of respectful engagement.

Areas Covered in the Webinar:

  • Impact of toxic personalities at work
  • 3 categories of toxic individuals
  • Creating cultures of everyday civility that mean business
  • The financial cost of toxic individuals—even your top performers!
  • Toxic buffers and toxic protectors who enable toxic personalities to get away with bad behavior
  • Recruiting practices to avoid hiring toxic people
  • Engage new forms of exit interviews that will stop toxic behaviors in their tracks
  • How to tailor your coaching of toxic individuals with templates based on whether the person is your peer, direct report, or boss
  • Performance management practices to provide the best kind of feedback with power
  • Team strategies to deal with toxic people
Bonus Material

Who Will Benefit:

  • All leaders
  • HR professionals
Instructor Profile:
Mitchell Kusy

Mitchell Kusy
Associates, Kusy Consulting

Dr. Kusy is a professor in the PhD. Program, Graduate School of Leadership & Change, Antioch University. Mitch has consulted and has been a keynote speaker with hundreds of organizations nationally and internationally—helping create work cultures of everyday civility. He previously headed leadership and organization development at American Express and HealthPartners. Previous to his just-released book, Why I Don't Work Here Anymore: A Leader’s Guide to Offset the Financial and Emotional Costs of Toxic Employees, Mitch co-authored five business books—one a best-seller. In 1998, he was named Minnesota Organization Development Practitioner of the Year.

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Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

If you have any concern about the content of the webinar and not satisfied please contact us at below email or by call mentioning your feedback for resolution of the matter.

We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email customercare@complianceonline.com call +1-888-717-2436 (Toll Free).

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