Why Should You Attend:
In healthcare, toxic personalities’ modus operandi is shaming, manipulating, and belittling in public and private. Healthcare professionals feel the angst they cause, but are often unaware of how prevalent they are or how much they cost—in terms of patient safety, team performance, and the bottom line. It has a large effect on performance as per below stats.
Attend this webinar to learn how to reduce severity of toxic behavior, how to give tailored feedback, Improve patient safety through a system of interventions. What strategies to follow to prevent erosion of patient safety, how to avoid hiring a toxic person, what reactive strategies can be used and overall improve your own personal well being.
At the end of this webinar, you should be able to:
Areas Covered in the Webinar:
Who Will Benefit:
Dr. Kusy is a professor in the PhD. Program, Graduate School of Leadership & Change, Antioch University. Mitch has consulted and has been a keynote speaker with hundreds of organizations nationally and internationally—helping create work cultures of everyday civility. He previously headed leadership and organization development at American Express and HealthPartners. Previous to his just-released book, Why I Don't Work Here Anymore: A Leader’s Guide to Offset the Financial and Emotional Costs of Toxic Employees, Mitch co-authored five business books—one a best-seller. In 1998, he was named Minnesota Organization Development Practitioner of the Year.
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Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time. On-Demand Recording purchases will not be refunded as it is available for immediate streaming. However if you are not able to view the webinar or you have any concern about the content of the webinar please contact us at below email or by call mentioning your feedback for resolution of the matter. We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email [email protected] call +1-888-717-2436 (Toll Free).
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