How to Design an Effective and Efficient ISO 9001:2000 Management Review Process

Instructor: Michael A Mathe
Product ID: 700138
Training Level: Intermediate To Advanced
  • Duration: 60 Min

recorded version

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Read Frequently Asked Questions

This webinar will focus on integrating PDCA with management review’s general, input and output clause requirements leading towards the design of both an effective and efficient management review process.


Management review is truly one of ISO’s key processes. It is the gateway to understanding and managing all of the inputs and outputs of an effective quality management system.

Many organizations fail to realize that an ineffective and inefficient management review process leads to an ineffective and inefficient quality management system.

As stated in the Plan - Do - Check - Act concept, proper management review planning is the critical first step in successfully carrying out this key activity.

This webinar will focus on integrating PDCA with management review’s general, input and output clause requirements leading towards the design of both an effective and efficient management review process.

Areas Covered in the seminar:

  • Utilizing PDCA before management review
  • 5.6.1 management review (general requirements)
  • 5.6.2 management review inputs
  • 5.6.3 management review outputs
  • Management review frequency
  • Management review Team membership
  • Management review format
  • Management review preparation
  • Management review leadership
  • Management review meeting style - setting the tone
  • Management review minutes & action items
  • Management review follow up
  • What’s next?

Who Will Benefit:

  • ISO Management Representatives
  • Top management, management review Team members
  • Top management personnel that are not on the Team
  • Managers and Supervisors of ISO registered companies
  • Leaders from all types of organizations who feel that their companies need a "communication shot in the arm"
  • Process owners
  • Process participants who want to learn more about ISO
  • Anyone from any organization who is contemplating designing and ISO compliant quality management system

Instructor Profile:

Michael A. Mathe, is the President and founder of Innovative Quality Services Company, Inc. located in Chardon, Ohio. IQS is a successful training and consulting firm working with organizations around the world in many diverse fields of endeavor including metal forming and metals manufacturing, plastics, electronics, paper products, distribution, aerospace, education and healthcare. Mike is a partner with many Ohio colleges and universities both in the classroom and in their specialized areas of customized training and consulting services.

In addition to the experiences that Mike has undertaken in the 10 years that he has lead and directed IQS, Mike has over 17 years of prior Operations, Manufacturing and Purchasing Management experience.

Mike has earned a Bachelor of Arts degree in Economics from Cleveland State University and a MBA from Baldwin-Wallace College.

Previously, he was a Small Business Owner for 25 years. He has been on both sides of the table. He is passionate about improving Efficiencies, Profits, Process Performance, Internal Audits and Customer Satisfaction. He has a unique sense for synthesizing systems and determining Opportunities for Improvement.

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Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

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