Reducing memory and attention failures/errors: Understanding Cognitive Load

Speaker

Instructor: Ginette M Collazo
Product ID: 706107
Training Level: Basic to Advanced

Location
  • Duration: 90 Min
Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage and usually factors associated to cognitive load are ignored. In science, cognition is the mental processing that includes the attention of working memory, comprehending and producing language, calculating, reasoning, problem solving, and decision making. This course evaluates cognitive issues that may be the cause of these failures.
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Why Should You Attend:

This training would provide tools that can be implemented and used after this event. These include practical tools. We will discuss human error categories, near root causes and root causes for these events. We will discuss latest trends in human error issues in the industry.

Learning Objectives:

  • Know the definitions of cognitive load factors.
  • Learn the Human Factors (20% Individual Performance).
  • Learn the questions and possible answers.
  • How to assess the areas.
  • How to collect the responses.
  • How to analyze the responses and determine the cognition levels.
  • How to report the level of risk for Human Errors.
  • Recommend solutions.

Areas Covered in the Webinar:

  • Human Error Categories
  • Human limitations related to cognition
  • Cognitive Load Categories that affect memory, attention and decision making
  • How to prepare the floor assessment
  • What to look for when doing the assessment
  • How to present results
  • How to present recommendations

Who Will Benefit:

  • Training managers and coordinators
  • Operations professionals
  • Manufacturing staff
  • Plant engineering staff
  • QA/QC staff
  • Process excellence/improvement professionals
  • Industrial/process engineers
  • Compliance officers
  • Regulatory/legislative affairs professionals
  • General/corporate counsel

Industries: GMP regulated manufacturing facilities including Pharma medical devices, biologics, food and nutrition and any other organization that has employees executing activities in which they can make mistakes.

Instructor Profile:
Ginette M Collazo

Ginette M Collazo
Organizational Psychologist, Ginette M Collazo Inc

Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with 20 years of experience that specializes in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity. She has held positions leading training and human reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.

Nine years ago, Dr. Collazo established Human Error Solutions (HES), a Florida based boutique consulting firm, where she has been able to position herself as one of the few Human Error Reduction Experts in the world. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development and effectiveness that has been implemented and proven amongst different industries globally. This scientific method has been applied in critical quality situations and workplace accidents.

Ginette Collazo, Ph. D. is the author of the book Human Error: Root Cause Determination Model, published in 2008. She is also a speaker at significant events like Interphex, FDAnews Annual Conference, Global Conference on Process Safety, International Conference on Applied Human Factors and Ergonomics, and of course, Pharmaceutical Industry Association.

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Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time. On-Demand Recording purchases will not be refunded as it is available for immediate streaming. However if you are not able to view the webinar or you have any concern about the content of the webinar please contact us at below email or by call mentioning your feedback for resolution of the matter. We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email [email protected] call +1-888-717-2436 (Toll Free).

 

 

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