Course "Should HR Professionals Mediate Internal Workplace Disputes?" has been pre-approved by SHRM as eligible for 1.5 credits and HRCI as eligible for 1.5 credits towards a participant's recertification upon full completion.The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program.
Why Should You Attend:
Conflict is inevitable. How we manage this significant risk is key for the modern organization. Innovative, and more empathic ways of handling conflict are needed. In great organizations, conflict becomes productive. Using mediation in- house (and yes in the courthouse) makes good risk management sense.
Unresolved interpersonal conflict represents a significant risk and cost to organizations. HR professionals play a key role in determining how well conflict is managed in an organization. And yet many HR Professionals question whether they have a mediating role to play and prefer to rely on the investigation and arbitration instead. This webinar will give you what you need to make informed decisions about the use of mediation inhouse by HR Professionals.
By the end of the webinar, participants will be able to:
Areas Covered in the Webinar:
Who Will Benefit:
Risk managers who manage employment practices liability insurance (EPLI), in house counsel, chief financial officers, HR Directors
Special focus Industry: Health CareInstructor Profile:
John Ford is an experienced workplace mediator based in California who has successfully mediated hundreds of workplace disputes. He is the author of Peace at Work and founder of The HR Mediation Academy. In addition, John has provided soft skills training to thousands of employees at all levels in the workplace, across a wide range of industries. John teaches negotiation at UC Hastings School of Law, mediation to graduate Business and Psychology students at Golden Gate University, and organizational collaboration online through Creighton University. He is a past president of the Association for Dispute Resolution of Northern California (ADRNC), and was the managing editor of www.mediate.com from 2000 to 2011. Currently, he is a member of the Association for Conflict Resolution, ADRNC, the Society for Human Resource Managers (SHRM) and Northern California Human Resource Association (NCHRA).
Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.If you have any concern about the content of the webinar and not satisfied please contact us at below email or by call mentioning your feedback for resolution of the matter. We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email [email protected] call +1-888-717-2436 (Toll Free).
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