Why Should You Attend:
You have procedures that describe what people do and how they do it in order to maintain control over that process. But what ties all those documents together? Do you find it challenging to describe a process or system without referring to various sections of multiple documents? Are you relying on extensive training in order to ensure people understand a process, their role, what resources they should use and what’s expected of them? How often do individual procedures get revised that adversely impact other parts of a process, and at what cost? And how do you accomplish all of this with limited resources and competing priorities?
Typical process maps can be helpful at communicating information around process steps, but often miss the opportunity to describe role-based expectations, specific inputs/outputs, and other key elements to ensure thorough and consistent knowledge that enables people to execute flawlessly across the organization. Trying to locate all the relevant information can be like trying to navigate a spider web. And if everything is there, many don’t come already equipped with the magnifying glass that’s needed just to read what’s printed on the page.
This webinar will give you ideas for visually appealing tools that can improve the consistency and depth of process knowledge across your organization, helping increase the efficiency and effectiveness of both your process and your people. We’ll help you develop a plan to get started, then give you the tools you need to sustain your new approach.
Areas Covered in the Webinar:
Who Will Benefit:
From the following industries:
As an independent consultant, Mike Kent helps solve performance challenges around both systems and people, enabling organizations to gain an edge along their research, development and commercial paths. He has over 28 years of quality and technical expertise in regulated environments across the pharmaceutical, medical device, biologics and diagnostic industries. Mike helps create and sustain a robust quality culture focused on good decision-making and engagement. A drug development chemist turned quality systems professional, he enjoys optimizing the interface between people and their work environments. Mike lives in Littleton, Colorado, with his son, and is a professional voice actor as the other half of his business, Kent Quality Performance Group. He spends his free time hiking, cycling, running and creating music and photographic art.
Our refund policy is governed by individual products and services refund policy mentioned against each of offerings. However in absence of specific refund policy of an offering below refund policy will be effective.
Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time. On-Demand Recording purchases will not be refunded as it is available for immediate streaming. However if you are not able to view the webinar or you have any concern about the content of the webinar please contact us at below email or by call mentioning your feedback for resolution of the matter. We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email [email protected] call +1-888-717-2436 (Toll Free).
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