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Home › Online Training ›  Documentation and Policy Management

Documentation and Policy Management Training - Live Webinars, Recordings & CDs

Learn the standards for documentation and management, maintain consistency with common law, regulatory requirements, ethical and current best practice requirements. On this page, browse a broad range of courses specially designed for you.
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Recorded/CD
Cyber Security Incident Response Program

Cyber Security Incident Response Program

  • Speaker: Michael C Redmond
  • Product ID: 704631
  • Duration: 60 Min
This cyber security training program will assess the strength of the procedures your organization has in place to deal with a breach, malware and more. It will highlight the risk you are vulnerable to and discuss adopting a systematic approach to risk tracking to enhance the effectiveness of your cyber security incident response program.
CD/Recorded
$249
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Recorded/CD
Conducting Sound Workplace Investigations for California Employers

Conducting Sound Workplace Investigations for California Employers

  • Speaker: Jacquiline M Wagner
  • Product ID: 704632
  • Duration: 60 Min
This training program will discuss the California Fair Employment and Housing Act under which an employer has an obligation to take all reasonable steps necessary to prevent discrimination and harassment from occurring in the workplace. The affirmative and mandatory duty requires the employer to conduct a prompt investigation in the event of a discrimination claim.
CD/Recorded
$0
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Recorded/CD
The Top Ten Trends for Background Checks in 2016 - What Every Employer Needs to Know

The Top Ten Trends for Background Checks in 2016 - What Every Employer Needs to Know

  • Speaker: Lester S Rosen
  • Product ID: 704628
  • Duration: 75 Min
In this training program, attendees will understand why background checks and due diligence have become mission critical for employers. This program will review the top ten trends and best practices for 2016 when it comes to background checks and safe hiring. Learn steps employers can take immediately to help ensure legal compliance and how to deal with Ban the Box rules concerning criminal records.
CD/Recorded
$0
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Recorded/CD
California Transparency in Supply Chains Act of 2010 - Comply with SB 657

California Transparency in Supply Chains Act of 2010 - Comply with SB 657

  • Speaker: Grant Smith
  • Product ID: 704381
  • Duration: 60 Min
In this training program, participants will learn how to answer inquiries from customers and suppliers. Legal departments who are concerned about confidential, proprietary and/or trade secret information will learn how they can refer to the Act or when they should seek outside counsel. California consumers are concerned about human trafficking and forced labor. It can hurt the business’s bottom line if they are not satisfied that a company is doing a satisfactory job of rooting out bad suppliers.
CD/Recorded
$0
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Recorded/CD
The Ever-Changing Role of Arbitration Agreements in California

The Ever-Changing Role of Arbitration Agreements in California

  • Speaker: Jacquiline M Wagner
  • Product ID: 704651
  • Duration: 60 Min
There exists a liberal federal policy favoring arbitration, but a particular provision in the Federal Arbitration Act- or the FAA - known as the savings clause - permits agreements to arbitrate to be invalidated. This training program will discuss how, although there is a general sentiment favoring arbitration on a federal level, in recent years California state courts have aggressively employed the FAA’s savings clause to invalidate arbitration contracts between employers and their employees. This course will help attendees determine whether the arbitration clause in their employment agreement passes muster.
CD/Recorded
$0
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Recorded/CD
Writing an Effective Coverage Letter - Analyzing the Facts, the Law and the Insurance Policy

Writing an Effective Coverage Letter - Analyzing the Facts, the Law and the Insurance Policy

  • Speaker: Marc Estrella
  • Product ID: 704553
  • Duration: 60 Min
In this training program, attendees will understand the necessity of writing a coverage letter. Attendees will understand how to utilize the facts and communicate to the insured the need for more information when there is insufficient information to make a coverage determination. They will also learn to employ state mandated language in the coverage letter.
CD/Recorded
$179
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Recorded/CD
Customer Service with a Payroll Twist 2016

Customer Service with a Payroll Twist 2016

  • Speaker: Vicki M. Lambert
  • Product ID: 704613
  • Duration: 90 Min
Excellent customer service assists payroll in its daily operations within the department rather than for its outside customers. This training program will examine how a correctly implemented payroll department customer service policy will ensure that communications remain open and clear. By setting down in writing what the payroll department can and cannot do legally, or will or will not be able to do, right up front goes a long way towards preventing future misunderstandings, miscommunications and the resulting conflicts which cause the department to lose valuable time handling this conflict.
CD/Recorded
$0
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Recorded/CD
Vendor Management Program - Risk Assessment, Effective Controls, Best Practices to Minimize 3PV Risk

Vendor Management Program - Risk Assessment, Effective Controls, Best Practices to Minimize 3PV Risk

  • Speaker: Anne M McFadden
  • Product ID: 704615
  • Duration: 90 Min
This vendor management training program will offer best practices for managing and minimizing third party vendor risk through strategies that help you focus resources with a risk based approach. It will explore the five elements of a successful vendor management program, including: vendor culture, vendor risk assessment, ensuring effective controls around vendor management, monitoring vendor programs, and vendor communication.
CD/Recorded
$249
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Recorded/CD
WTO Valuation Code - FSFE, DDP, DDU and More

WTO Valuation Code - FSFE, DDP, DDU and More

  • Speaker: Chris Pey
  • Product ID: 704375
  • Duration: 60 Min
This WTO Valuation Code training program will discuss how to properly value products, WTO valuation methodologies, and foreign-based importing and DDP pricing. Best practices for designing compliance procedures which will ensure continued valuation success will be detailed.
CD/Recorded
$199
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Recorded/CD
New Regulation from Department of Labor Definition of Exempt Employees

New Regulation from Department of Labor Definition of Exempt Employees

  • Speaker: Bruce Buchanan
  • Product ID: 704607
  • Duration: 90 Min
This webinar will discuss the impending new regulations from the Department of Labor (DOL) related to white collar salaried exemptions. Instructor will discuss the resultant re-classification of employees, reduction of employees’ hours and increase salary. Participants will also learn how to counter the financial impact of new regulations.
CD/Recorded
$229
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Recorded/CD
What Does the Foreign Corrupt Practices Act (FCPA) Mean to the Procure to Pay (P2P) Process

What Does the Foreign Corrupt Practices Act (FCPA) Mean to the Procure to Pay (P2P) Process

  • Speaker: Chris Doxey
  • Product ID: 704606
  • Duration: 90 Min
This webinar will discuss the Foreign Corrupt Practices Act (FCPA) and its implication on the pay-to-procure (P2P) process. Participants will learn the 15 step compliance roadmap for the FCPA and FCPA compliance programs and how to test for FCPA violations in the P2P process. The Instructor will share guidelines to help your company establish FCPA compliance for your P2P process.
CD/Recorded
$0
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Recorded/CD
Substance Abuse Awareness - A Hidden Hazard

Substance Abuse Awareness - A Hidden Hazard

  • Speaker: Michael Aust
  • Product ID: 704643
  • Duration: 60 Min
This training program will illustrate why having a drug-free workplace is important for the health and safety of employees, visitors and contractors. When employees are drug- and alcohol- free, they have fewer accidents, make fewer mistakes and are more productive.
CD/Recorded
$0
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Recorded/CD
ACH Fraud - Detection and Prevention

ACH Fraud - Detection and Prevention

  • Speaker: Rayleen M Pirnie
  • Product ID: 704369
  • Duration: 90 Min
This training program will discuss common forms of ACH fraud, including: social engineering, account takeover (consumer, corporate, and institution internal accounts), money mules and advance fee frauds, and embezzlement. Under each of these sections, the course will also discuss: ACH fraud detection, fraud mitigation, ACH Returns, sound business practices to thwart attempts, and education.
CD/Recorded
$179
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Recorded/CD
Wage and Salary Administration: Setting Ranges, Determining Merit Increases and Bonuses

Wage and Salary Administration: Setting Ranges, Determining Merit Increases and Bonuses

  • Speaker: Marna Hayden
  • Product ID: 704220
  • Duration: 60 Min
This training program will concentrate primarily on establishing a philosophy and program for salary administration that will be in alignment with your organization’s business strategy, be understandable to management and employees and compliant with applicable labor laws.
CD/Recorded
$149
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Recorded/CD
Affordable Care Act (ACA) Update for 2016-2017 and Beyond

Affordable Care Act (ACA) Update for 2016-2017 and Beyond

  • Speaker: Rob J Thurston
  • Product ID: 704598
  • Duration: 90 Min
This training program will detail the Affordable Care Act law and its rulings. The session will also examine benefits administration and how to ensure compliance and the future of Obama Care.
CD/Recorded
$0
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Recorded/CD
Payment Card Industry Data Security Standard (PCI DSS) and Your Company

Payment Card Industry Data Security Standard (PCI DSS) and Your Company

  • Speaker: Marc Perl
  • Product ID: 704601
  • Duration: 90 Min
This training program will explore how development and deployment of PCI DSS (Payment Card Industry Data Security Standard) compliant networks can assist your business to secure those electronic assets that the business considers vital. The principles specified in PCI DSS, which the program will discuss, can be a guide for all organizations that wish to secure their data.
CD/Recorded
$50
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Recorded/CD
Advanced Consumer Lending - Process, Best Practices, 6Cs of Credit, Loan Structuring and Pricing

Advanced Consumer Lending - Process, Best Practices, 6Cs of Credit, Loan Structuring and Pricing

  • Speaker: Robert D Hawkins
  • Product ID: 704502
  • Duration: 60 Min
This training program will introduce the consumer lending process from the initial application to closing and documentation. Proper analysis of consumer loan requests is more important today than any time in the history of banking as a result of the current economic environment worldwide which has left many consumers in a weaker financial condition than in the past. For this reason and the need for banks to continue growing the consumer loan portfolio safely, it is important for bankers to adjust their lending practices to insure the next consumer applicant is not becoming overextended and unable to meet their obligations.
CD/Recorded
$50
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Recorded/CD
Quality Writing for Technical Communicators

Quality Writing for Technical Communicators

  • Speaker: Phil Vassallo
  • Product ID: 704017
  • Duration: 60 Min
This training program will address the daunting task of conveying complex technical data clearly, concisely, and purposefully to technical and non-expert audiences alike. Writing examples from diverse technical fields makes this webinar highly relevant. The program will build a foundation for learning by identifying the qualities of effective writing and the roadblocks to overcoming them.
CD/Recorded
$199
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Recorded/CD
Effective Credit Memo - Reporting Effectively in the Credit Memorandum

Effective Credit Memo - Reporting Effectively in the Credit Memorandum

  • Speaker: Robert D Hawkins
  • Product ID: 704504
  • Duration: 60 Min
This training program will explore the underwriting and reporting on commercial real estate, construction loans, acquisition and development loans and multi-family unit loans. In doing so, several samples of proven credit memos will be examined to insure bankers are covering the areas required by the banking regulators.
CD/Recorded
$149
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Recorded/CD
Hazardous Substance Management for Medical Devices and In-Vitro Diagnostics - Comprehensive Regulatory Support for the Supply Chain

Hazardous Substance Management for Medical Devices and In-Vitro Diagnostics - Comprehensive Regulatory Support for the Supply Chain

  • Speaker: Wilhelm Pfleger
  • Product ID: 704228
  • Duration: 60 Min
This training program will offer an interpretation of the latest ruling of Reach SVHC. It will also discuss the RoHS directive – the four substances added to the restriction list in Annex II.
CD/Recorded
$179
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