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Home › Online Training ›  Documentation and Policy Management

Documentation and Policy Management Training - Live Webinars, Recordings & CDs

Learn the standards for documentation and management, maintain consistency with common law, regulatory requirements, ethical and current best practice requirements. On this page, browse a broad range of courses specially designed for you.
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Recorded/CD
Customer Service Begins in HR

Customer Service Begins in HR

  • Speaker: Mary Gormandy White
  • Product ID: 704411
  • Duration: 60 Min
This training program, participants will learn how and why customer service really begins with the HR function, and gain actionable knowledge that they can use to improve their ability to provide effective customer service to their organization’s very important internal customers. Speaker will discuss how we can set the right work culture and ethics through internal training of new and existing employee to deliver highest quality of customer service.
CD/Recorded
$50
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Recorded/CD
HR Analytics: Forecasting and Planning Your HRM Better

HR Analytics: Forecasting and Planning Your HRM Better

  • Speaker: Tom Palladino
  • Product ID: 704265
  • Duration: 120 Min
This training program will discuss the difference between analytics and metrics, how analytics can be used to significantly help the business, case studies to demonstrate real life projects, how to develop an analytics model, and more.
CD/Recorded
$25
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Recorded/CD
Developing and Implementing an Export Management Control Program

Developing and Implementing an Export Management Control Program

  • Speaker: Randi Waltuck Barnett
  • Product ID: 704400
  • Duration: 60 Min
This training program will offer attendees an understanding of the legal framework for US commercial exports and discuss how you can leverage your existing quality system (QS) for your exports. Participants will also learn to identify areas where their existing ERP can support ECMP requirements.
CD/Recorded
$50
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Recorded/CD
Protect Your Company: Why HR Audits are Important and Some Tips on How to do them

Protect Your Company: Why HR Audits are Important and Some Tips on How to do them

  • Speaker: Vicki Amsinger
  • Product ID: 703446
  • Duration: 60 Min
This webinar will explain the importance of HR audit. Attendees will learn the best practices that can reduce the liability and risks associated with HR management.
CD/Recorded
$149
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Recorded/CD
I-9 Form Immigration Compliance - Is Your Company Ready for ICE?

I-9 Form Immigration Compliance - Is Your Company Ready for ICE?

  • Speaker: Bruce Buchanan
  • Product ID: 703930
  • Duration: 60 Min
This training program on I-9 form immigration compliance will discuss an organization’s preparedness for ICE inspections. It will detail compliance requirements and penalties for non-compliance along with course of action on receipt of Notice of Inspection from ICE.
CD/Recorded
$149
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Recorded/CD
3-Hour Virtual Training: Guidelines for Performing a Corporate Wide Internal Audit Risk Assessment

3-Hour Virtual Training: Guidelines for Performing a Corporate Wide Internal Audit Risk Assessment

  • Speaker: Marna Steuart
  • Product ID: 704386
  • Duration: 180 Min
This training program will detail key components of a risk assessment and management program, and include a fraud risk assessment discussion. Other training points in the program include analyzing the methodology for successful risk assessment process, understanding the steps involved in the risk assessment process, and fraud risk assessment.
CD/Recorded
$199
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Recorded/CD
Driver Performance-Based Budgeting and Rolling Financial Forecasts

Driver Performance-Based Budgeting and Rolling Financial Forecasts

  • Speaker: Gary Cokins
  • Product ID: 704391
  • Duration: 90 Min
This training program will help attendees understand the deficiencies with the traditional annual budget. Attendees will also learn how to apply unit-level consumption rates with forecasts to project operational expenses and how to include strategic projects and risk mitigation projects in expense projections.
CD/Recorded
$50
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Recorded/CD
Creating Proper User Requirement Specifications (URS) for Computer Systems Validation (CSV) - Ensuring Overall Regulatory Compliance

Creating Proper User Requirement Specifications (URS) for Computer Systems Validation (CSV) - Ensuring Overall Regulatory Compliance

  • Speaker: Gaurav Walia
  • Product ID: 704370
  • Duration: 75 Min
This training program will provide attendees with the ultimate set of tools in order to help their firms properly create User Requirement Specifications (URS) for Computer Systems Validation (CSV) with emphasis on current industry trends in this particular area as well as current Food and Drug Administration (FDA) regulatory trends and enforcement activity.
CD/Recorded
$229
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Recorded/CD
Bulletproof Workplace Investigations

Bulletproof Workplace Investigations

  • Speaker: Cathleen M. Hampton
  • Product ID: 703734
  • Duration: 90 Min
This webinar will train attendees on carrying out effective and lawful workplace investigations. Human resources managers and others charged with conducting workplace investigations will learn effective strategies for investigating complaints made by or against an employee. This webinar will offer guidance on how best to proceed and how to achieve a meaningful outcome for all involved.
CD/Recorded
$149
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Recorded/CD
10 CAM Mistakes and How to Avoid Them

10 CAM Mistakes and How to Avoid Them

  • Speaker: Robert Machson
  • Product ID: 704308
  • Duration: 60 Min
This training program will list common CAM mistakes and practical solutions that will save you money. If you are the owner or operator of leased property, a tenant, franchisee, attorney, paralegal, lease administrator or auditor, you want to make sure that you are not paying more than you ought to.
CD/Recorded
$149
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Recorded/CD
How to Spot a Potentially Violent Worker in the Workplace: Protect Your Workforce

How to Spot a Potentially Violent Worker in the Workplace: Protect Your Workforce

  • Speaker: Vanessa G Nelson
  • Product ID: 704374
  • Duration: 60 Min
This training program on reducing and preventing workplace violence hazards will train attendees on spotting a potentially violent worker in the workplace. It will also enumerate OSHA requirements regarding violence in the workplace and discuss employer’s responsibilities and industry trends for workplace violence.
CD/Recorded
$149
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Recorded/CD
Accounts Receivable - Collection Techniques

Accounts Receivable - Collection Techniques

  • Speaker: Brian Shanahan
  • Product ID: 704279
  • Duration: 90 Min
This training program will help attendees discover the importance of segmenting accounts based on size and payment behavior and then using the right collection technique with the right customers. The course will also offer an understanding of the best practices that should be deployed around each of these collection techniques.
CD/Recorded
$149
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Recorded/CD
FDA Inspection Lessons Learned: Lack of Trial Oversight

FDA Inspection Lessons Learned: Lack of Trial Oversight

  • Speaker: Janet Ellen Holwell
  • Product ID: 704263
  • Duration: 90 Min
This training program will critically assess the number of major and critical 2012 inspection findings related to trial oversight. Attendees will learn to identify regulatory requirements for appropriate delegation of duties and investigator oversight.
CD/Recorded
$50
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Recorded/CD
Regulation V - Fair Credit Reporting Act

Regulation V - Fair Credit Reporting Act

  • Speaker: Kara Lamphere
  • Product ID: 704290
  • Duration: 60 Min
This webinar will discuss the Regulation V – Fair Credit Reporting Act(FCRA) in details and explain attendees what types of marketing are allowed, requirements of affiliate marketing, and disclosures required with regard to consumer credit report. Speaker will discuss about consumer credit report alerts and identity theft protections, as well as what an institution must do with these alerts.
CD/Recorded
$249
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Recorded/CD
California and Federal Requirements for Paid Sick Leave - Conflicts and Jurisdiction

California and Federal Requirements for Paid Sick Leave - Conflicts and Jurisdiction

  • Speaker: Cathleen M. Hampton
  • Product ID: 704363
  • Duration: 90 Min
This training program will provide an overview of the key intent for establishing paid sick leave programs and policies. It will also discuss the finer points of California law and how that relates to trends spotted all across America.
CD/Recorded
$149
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Recorded/CD
Using Analysis of Variance - A Practical Approach

Using Analysis of Variance - A Practical Approach

  • Speaker: Daniel O Leary
  • Product ID: 703824
  • Duration: 60 Min
This training program will illustrate the underlying idea that makes ANOVA work. It will also offer an understanding of the data collection issues you should plan and how to get access to ANOVA in Excel.
CD/Recorded
$229
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Recorded/CD
Making Sense of BSCs, Hoods, Isolators, RABs

Making Sense of BSCs, Hoods, Isolators, RABs

  • Speaker: Joseph Winslow
  • Product ID: 704361
  • Duration: 60 Min
Attendees will come away from the training program with the tools they need to understand the various types of enclosures and how to select the correct type of enclosure for their process in order to meet regulations, protect the product, and ensure worker safety. The course is apt for personnel in FDA regulated industries who want to learn about what enclosure is best suited for their process and why.
CD/Recorded
$229
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Recorded/CD
Title 19 Customs Duties Parts 200 to End, Revised

Title 19 Customs Duties Parts 200 to End, Revised

  • Speaker: Suzanne Richer
  • Product ID: 704357
  • Duration: 60 Min
This training program will analyze the customs entry process and AD/CVD (Antidumping and Countervailing). It will also clarify reimbursement statements – what they are and how they work and regulations on AD/CBP/CVD.
CD/Recorded
$0
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Recorded/CD
Vendor Management - Building a Strong Questionnaire

Vendor Management - Building a Strong Questionnaire

  • Speaker: Michael D King
  • Product ID: 704119
  • Duration: 60 Min
This training program will highlight why a vendor questionnaire is the keystone your vendor management program is built on. The course will help ensure attendees get the whole picture and determine appropriate controls for information security and privacy.
CD/Recorded
$0
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Recorded/CD
Employee Discharge and Documentation: Using Documentation to Control the Employment Relationship

Employee Discharge and Documentation: Using Documentation to Control the Employment Relationship

  • Speaker: Douglas Pilarski
  • Product ID: 704036
  • Duration: 120 Min
This webinar will help managers establish best practices for managing their workforce using sound performance management techniques, especially documentation of poor job performance and code of conduct violations to best support terminations. Learn how HR can coach their executives and managers on how best to work through their performance management strategy.
CD/Recorded
$349
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