Pricing for Risk in Merchant Payments - Risk Metrics, Reserve Requirements, Pricing Models, Best Interchange Rates, EMV/NFC Guidelines
Armen Khachadourian
90 Min
Product Id: 704546
This training program will provide insight into fundamental underwriting and risk management guidelines, determining variables that constitute merchant risk, and on how to assign a dollar value and quantify exposure.
Measuring and Managing Customer Profitability - From Growing Sales to 'Profitable' Sales
Gary Cokins
90 Min
Product Id: 704679
This training program will focus on how to shift the mindset from growing sales to growing profitable sales and to view customers as investments like in a stock portfolio to seek higher ROIs – return on customers (ROC). It will also look at how measuring forward-looking customer lifetime value (CLV) differs from calculating historical customer/consumer profitability for B2C industries.
Protecting Your Intellectual Property Abroad
Douglas Cohen
60 Min
Product Id: 702972
IP piracy costs more than a loss in sales. If your brand loses value because it is seen as less exclusive or is confused with poor imitations this poses a long term threat to profitability. Re-establishing brand identity and company reputation is expensive if not impossible. This webinar will provide specific, practical steps to take to lessen this risk of loss.
CAMELS Methodology | Market Risk Identification, Evaluation and Managing Risk Conditions - CCAR and CLAR
Robert Geary
60 Min
Product Id: 704669
This training webinar discusses CAMELS components in terms of the regulators’ evaluation methodology. It covers how these considerations translate into the rating of each component and the formulation of a bank’s CAMELS composite rating. In addition, the instructor explains two related evaluations: CCARS which is a “Comprehensive Capital Assessment and Review”, and CLAR which is a “Comprehensive Liquidity Assessment and Review” and how to rate bank’s capital adequacy and liquidity adequacy.
Writing Effective Email
Phil Vassallo
90 Min
Product Id: 704380
This training program will discuss best practices for managing your email system effectively and efficiently. It will guide attendees in composing purposeful, reader-focused emails and in employing strategies for creating a courteous tone.
Is Your Vendor Ripping You Off? Fraud Red Flags Corporate Executives Should Recognize
Anne M McFadden
90 Min
Product Id: 704015
This training program will primarily focus on analytical and accounting red flags in purchasing schemes, bid rigging, billing schemes, personal purchase schemes, product substitution and all other kinds of corporate fraud.
Building a Comprehensive Fraud Investigative Report
H. David Kotz
75 Min
Product Id: 704035
This training program will discuss how to ensure the credibility of a fraud investigative report. It will train attendees on conducting effective witness interviews, discuss fraud investigative techniques utilized in different situations, and offer tips to locate relevant documents in a fraud investigation.
Vendor Management Program - Risk Assessment, Effective Controls, Best Practices to Minimize 3PV Risk
Anne M McFadden
90 Min
Product Id: 704615
This vendor management training program will offer best practices for managing and minimizing third party vendor risk through strategies that help you focus resources with a risk based approach. It will explore the five elements of a successful vendor management program, including: vendor culture, vendor risk assessment, ensuring effective controls around vendor management, monitoring vendor programs, and vendor communication.
Organizing an Effective Chief Risk Officer's Function to Improve GRC
Javier Kuong
120 Min
Product Id: 701736
This risk management webinar will discuss how to set up a sound and Chief Risk Officer’s (CRO) function that will help organizations to achieve sound risk management, governance and compliance to laws.
What Does the Foreign Corrupt Practices Act (FCPA) Mean to the Procure to Pay (P2P) Process
Chris Doxey
90 Min
Product Id: 704606
This webinar will discuss the Foreign Corrupt Practices Act (FCPA) and its implication on the pay-to-procure (P2P) process. Participants will learn the 15 step compliance roadmap for the FCPA and FCPA compliance programs and how to test for FCPA violations in the P2P process. The Instructor will share guidelines to help your company establish FCPA compliance for your P2P process.
ACH Fraud - Detection and Prevention
Rayleen M Pirnie
90 Min
Product Id: 704369
This training program will discuss common forms of ACH fraud, including: social engineering, account takeover (consumer, corporate, and institution internal accounts), money mules and advance fee frauds, and embezzlement. Under each of these sections, the course will also discuss: ACH fraud detection, fraud mitigation, ACH Returns, sound business practices to thwart attempts, and education.
Defending FCPA Claims and Minimizing FCPA Exposure
H. David Kotz
60 Min
Product Id: 704556
This training program will highlight how one can effectively manage risks resulting from Foreign Corrupt Practices Act (FCPA) claims. Presented by the former Inspector General of the SEC, who served in senior-level positions in several federal agencies, the webinar will provide practical lessons on how to manage FCPA claims, devise effective compliance programs, conduct internal investigations and achieve a culture of compliance in an organization.
Foreign Exchange Hedging for Corporations
Jonathan Wetreich
90 Min
Product Id: 704133
In this training program, attendees will learn the types of FX hedge programs typically utilized by corporations and the hedge instruments typically used by corporate hedgers such as forwards and collars. They will also gain an understanding of the concept of view-neutral hedging.
Cyber Incident Response: The Payments Perspective - Threat Intelligence and Best Practices to Manage Threats
Rayleen M Pirnie
90 Min
Product Id: 704443
This training program will discuss how cyber-attacks affect payment processing. It will highlight to attendees how best to record appropriate sound business practices for managing operational risk due to a cyber-attack. Attendees will also learn to identify critical operational communications, from internal staff to customers and institutions to vendor support.
E-Compliance: Online Privacy, Harassment and Identity Theft in the Digital Age
Joseph Rosner
60 Min
Product Id: 704524
This webinar will discuss the bane of new technology and social media in regards to employers’ and employees’ privacy. The instructor will discuss e-compliances that employers need to adhere to avoid privacy suits. He will also cover the risks of information breach and defamation claims from electronic employee postings. Participants will know how to deal with online privacy and harassment claims and ways and limits of disciplining employees’ online presence. The course will also examine how to legally use Internet postings, profiles and other content in hiring decisions.
Understanding Disclosures, Certifications and Corporate Responsibility Relating to SOX - Sections 302, 401, 404, 409, 906
David Sanders
90 Min
Product Id: 704440
This webinar will enhance attendees’ knowledge of corporate responsibility for financial reports, disclosures and certifications relating to SOX Sections 302, 401, 404, 409, 802, 906 (Sarbanes-Oxley Act) by helping you understand the levels of corporate responsibility and certification.
Risk Management - Best Practices, Roles and Responsibilities, Types and Preventives, Case Studies
Robert Geary
90 Min
Product Id: 703689
This webinar will demonstrate a conceptual framework and thought process to address risk management. It will discuss the significance of risk management processes with emphasis on causes of risk and risk preventives. The instructor will explain the best practices, roles and responsibilities, risk types and how to prevent them.
A Risk-Based Methodology to Develop and Prepare an Effective Service Level Agreement (SLA) Package to Improve Service and Security Quality
Javier Kuong
90 Min
Product Id: 703999
This training program will illustrate a structured methodology to develop effective service level agreements based on a top-down, risk-based approach, summarized in a matrix that documents the whole development process for specific SLAs that respond to business objectives.
Managing Through a Product Recall - Process and Procedures
Richard Maksimoski
60 Min
Product Id: 704325
Attendees will leave this training session with more confidence, vision, and productivity. The confidence is knowing that you have a process that is developed prior to the actual event (if ever needed) and a decision tree is developed in time of stability rather than one of high emotion. The ability to establish the necessary processes will allow you to have confidence that your company will not be operating in panic mode.
Marketing for Most of Us Today
Barney Kramer
90 Min
Product Id: 704287
This training program will focus on current marketing avenues such as outbound and inbound marketing, social media and its reach with consumers, content marketing and more. It will focus on the basics of marketing principles and guide attendees in developing target markets and segments for subsets of your strategic plan.







